Healthcare
Healthcare
Hygiene and sanitisation services are crucial to all healthcare facilities and must guarantee cleanliness while protecting the health of staff, patients and visitors. It is for this purpose that we have developed highly efficient tools, methods and techniques to clean and sanitise all types of rooms and have invested heavily in the training and safety of our workers.
To maintain buildings and systems in perfect working order, we manage all aspects of internal and external logistics and transport (e.g., transport of patients, meals, biomaterials, instruments and equipment); collection and handling of innocuous and hazardous waste; auxiliary support services; facility and energy management services, such as climate control and building, system and grounds maintenance.
Our security guards take care of internal and external security at healthcare facilities. They watch over entrances and high-risk areas (e.g., emergency rooms and internal pharmacies) to monitor all accesses, check that healthcare and assistance work are taking place properly and assure quick interventions in case of critical security issues.
We custom design services to meet client needs and provide them in various formats including global service and project financing.
- Hospital and Medical Facility Cleaning
- Operating Room Cleaning
- Non-Clinical Area Cleaning
- Healthcare Support
- Hospital Meal Distribution
- Deceased Patient Transfer
- Grounds Maintenance
- Manned Security
- Security Patrols
- Intrusion Response
- Remote Surveillance
- CCTV Remote Surveillance
- Telemonitoring Systems
- Security Reception
- Residential & Commercial Moving, Furniture Assembly
- Healthcare Facility Moving
- Pharmaceutical Logistics
- Hospital Logistics
- Biomaterial Logistics
- Inpatient Transfers
- Medical Documentation Management
- Warehouse Management
- Waste Sorting
- System Maintenance
- Remote Monitoring and Control of Technological Systems
- Energy Efficiency
- Sustainable Energy
- Grounds Maintenance
- Fire Safety
Coopservice has solutions for all hygiene requirements in hospital and medical facilities. Coopservice’s hospital services are supplied in compliance with strict procedures and are constantly reviewed for results by the customer with instrumental and lab analyses.
The critical cleaning and sanitisation activities involved in operating room care require the proven experience of long-standing professionals, equipped with tested methods for cleaning all the surfaces that the patients and staff can enter into contact with.
Coopservice’s experience in the cleaning sector guarantees specialist services to healthcare operators while easing them from the burden of non-core service management. Typical examples are cleaning activities in outdoor and office areas, which are tailor-made to suit customer needs.
In high-quality healthcare systems, particular importance is attached to the performance level of the ancillary and support services provided under the direction of a supervisor, with specific skills regarding hygiene protection and human resource management.
Meal transport and distribution methods are very important for ensuring high quality and hygiene standards (both real and perceived) for healthcare and hospital services. Coopservice only uses procedures, materials and equipment that guarantee optimal conditions for food consumption.
For deceased patient transfers in hospitals and healthcare facilities, Coopservice guarantees observance of the procedures required by mortuary police regulations and mortuary medicine management, which are only carried out by qualified personnel.
We provide stewardship of external and internal green areas including ordinary and extraordinary maintenance work. Our aim is to guarantee adequate levels of cleanliness and maintenance of turfs, gardens, plants, lawns and all green areas.
Our manned security service is provided by security guards on a radio link with our operations centre, monitoring access routes from a fixed post. When needed, they inspect the facility outer limit or inside area for intrusion signs.
Every day our security guards inspect customer premises for anomalies to avoid criminal acts or simply restore proper security conditions after a failure or omission.
Our intrusion response service is guaranteed every day of the year by mobile security guards on a radio link with our operations centre. They intervene when an alarm is received from a facility that has a security system installed.
This service provides real-time remote control of all kinds of alarm systems. It is managed 24/7 by Coopservice’s operations centres in permanent interaction with fixed monitoring posts, mobile patrols and local fire-brigade and police forces.
The sophisticated systems of video surveillance services managed by the Coopservice operations centers are at the highest level of technology permitted today in the field of remote security management, activating targeted and timely intervention procedures in cases of emergency.
Aimed at businesses, public bodies, shops and private individuals, this service, provided through Coopservice’s operations centre (among the most advanced ones in Italy), permanently monitors the optimal operating parameters of all kinds of installations.
Our security reception service is supplied by unarmed personnel. It chiefly consists in handling correspondence, controlling building access points, holding documents and keys in custody, carrying out system functionality inspections, welcoming customers and visitors and providing courtesy information.
Coopservice provides a variety of special logistics services, ranging from moves and relocations to furniture reassembly, fitting and set-up operations. All disassembly, reassembly, packaging, dispatching, delivery and rearrangement operations are carried out by teams of specialists.
To ensure fast and safe relocation of hospital wards, Coopservice provides a range of proven services supplied by fully trained staff. Special attention is devoted to the packaging of sanitary machinery and equipment for transport and to medical document collection and transportation.
Coopservice has strengthened its leadership in the national pharmaceutical logistics sector. We apply storing methods and procedures to ensure proper preservation and distribution of drugs and hospital products to wholesalers, chemists, parapharmacy shops and hospitals.
Logistics management plays an increasingly important role for the efficiency of healthcare facilities. Besides reducing costs and improving flexibility, the outsourcing of logistics activities allows hospital authorities to focus on clinical activities by entrusting the entire supply chain management to professionals.
Our fully trained, qualified staff ensure highly-specialized transport services for biomaterials such as blood components samples, plasma and test tubes.
The transfer of inpatients both within hospital facilities and outside is an important aspect of the healthcare process and requires complex management activities and specific expertise to be able to ensure consistent care standards.
Medical documentation is an incredibly valuable asset for both patients and healthcare professionals. That is why Coopservice provides centralized, computerized management of medical and administrative archives, clinical documents and radiographic images.
Warehouse management and goods reception and distribution are essential activities for any organization. Our experience in process logistics ensures the efficient management of the warehouses of de-centralized customers as well as the supply of services within our logistics platform.
As soon as they are produced, special waste items have to be safely managed until their disposal. Therefore, the waste sorting process has to be monitored by fully trained operators equipped with personal protective equipment (PPE).
Ordinary maintenance includes the activities and services necessary to keep the buildings and systems contracted in efficient condition. Extraordinary maintenance can be broken down into prevention, correction and improvement according to schedules agreed with the customer.
Coopservice implements remote management and remote control of systems and facilities, constantly monitoring environmental comfort parameters, continually adapting them to external climatic conditions. In this way the perfect comfort of spaces and environments is ensured, while optimising the consumption of energy carriers.
The energy efficiency of existent buildings is achieved by designing measures aimed at improving their energy class. Three different types of measures can be planned: thermal insulation, alternative energy production methods, increasing the efficiency of the heating system.
In the field of renewable energy sources, Coopservice promotes projects such as solar thermal and photovoltaic systems, according to the configuration best suited to the energy needs of the building-plant system and the characterization of the environment and buildings. Coopservice is also a general contractor for the installation and management of solid biomass and livestock waste plants, and other energy efficiency interventions such as thermal insulation, replacement of windows and the installation of high-efficiency heat pumps, including through the use of tax and environmental incentive mechanisms, with "turnkey" solutions, from design to construction of the plants.
Coopservice provides complete grounds maintenance services, with modular turnkey packages for the design, the realization as well as the ordinary and extraordinary maintenance of green areas, including a wide range of specialized activities.
Coopservice offers a 360° package of services in the fire-fighting sector, providing the best solutions for the specific needs of the client. Specifically, Coopservice guarantees the design of systems and equipment for detection (sensors), evacuation, extinguishing, compartmentalisation, ensuring full coverage of the installation and maintenance phases, testing and assistance.